I know the reason I am this way with people however, I believe this woman is more non-dangerously mentally fucked up as I am and it is rare that I say something like that, and on a side note, my resume is as equally impressive as hers:
EVELYN LACAYO
Tampa, Fl
Phone: 813-324-0051
QUALIFICATIONS:
I am an experienced Administrative Support professional with over 20 years of experience, providing detailed administrative work for various industries. My employment experiences have afforded me the opportunity to work within teams and also autonomously as the face and engine of the office. I am intermediate to advanced Microsoft product (Word, Excel, and PowerPoint), proficient, and have many intangible and demonstrable Soft Skills to include, including person-centered customer service, effective communication, team-building, and passionate contributor to team goals. I am bilingual (Spanish/English) and possess extensive knowledge of the Hispanic culture, which allows for insight that can successfully ‘bridge the gap’ between customer and organization. My expertise, insight, and efficacy with these Hard and Soft Skills have greatly benefited previous employers.
ADDITIONAL SKILLS:
Microsoft Outlook and calendar application, proficiency
Peachtree & QuickBooks program, proficiency
Keen attention to detail
Well-organized and efficient
Cash Handling and Bookkeeping
EMPLOYMENT:
Hillsborough County Public Works, Tampa, FL 2020- March 2022
Program Coordinator
· Interprets/explains policies, processes, applicable laws, rules, regulations, and guidelines specific to Public Works to resolve concerns, answers program questions, and provides information and advice to current and potential program participants.
· Coordinates action where several organizational entities are involved and follow up to ensure that all details and requirements are met.
· Develops, organizes, establishes, and evaluates work reports to ensure delivery of program services to fulfill program objectives.
Lacayo & Leiva Consulting Inc, WPB, Fl 10/2017-8/2020
Sole Owner-Certified Notary Signing Agent
The owner of Lacayo & Leiva Consulting Inc. is not a substitute for an attorney and we do not offer legal advice. A rotary company dedicated to notarizing documents. Additional duties included:
Over 20 years of Customer service experience.
Administer oath and affirmations.
Work in Law firms to notarize legal documents.
Assist Individual with general notary needs, Filing for Divorce, Custody, Alimony, Child support Modification, Parenting Plans & Relocation, Establishing Paternity
Manage all aspects of a small business: new business development, Creating and maintaining a client database, negotiating, pricing accounting activities.
SunCoast Electrical Emergency Services, WPB, FL 11/2014-8/2017 Accounting Clerk
As Accounting Clerk, I managed day-to-day operations for an electrical company, providing clerical and administrative support to contractors, management, staff, and clients. I consistently applied advanced critical thinking skills in a busy working environment, where multi-task skills were essential. Additional duties included:
Organized site meetings and prepared meeting agendas.
Developed and maintained professional relationships with the city building department, contractors, inspectors, and employees.
Created, managed, and organized all file systems and folders, hard copy and on the computer with QuickBooks.
Entered Invoices and posted payments, payroll, accounts payables and entered purchase orders.
Processed and tracked mailings, shipping, and order status
Prepared correspondence, proposals, cover letters, and documents.
Utilized ability to read, write, and speak English and Spanish, as required.
Scheduled material delivery and roofing installs.
BC Motors, Boca Raton, FL 10/2012 –10/2014
Collection Clerk
As Collection Clerk at an automotive business, I coordinated collection payments, utilizing the Wayne Reaves Software program. Provided clerical and administrative support to management, staff, and clients and prepared staff timesheets for payroll. Additional duties included:
Issued invoices to clients.
Maintained the petty cash fund.
Demonstrated a consistent ability to read, write, and speak English and Spanish, as required.
Prepared and assigned temporary and permanent auto tags for clients.
Paralyzed Veterans of America, Miami, FL 5/2006-6/2012 Executive Secretary
As Executive Secretary, I provided general, administrative, secretarial, and clerical support to the Paralyzed Veterans of America service office. Additional duties included:
Managed incoming/outgoing correspondence and mailings, as well as UPS and FedEx shipments.
Scheduled travel, meetings, events, and volunteer activities.
Prepared statistical reports and managed spreadsheets for business expense reports.
American Mat & Rubber Products 3/2004–5/2006
Receptionist/Account Assistant/Credit Service Manager
As Receptionist, I provided administrative assistance within office and warehouse settings, assisting the Controller with their duties/responsibilities as needed. Additional duties included:
Handled Accounts Payable/Accounts Receivable and Bank Account Reconciliation. Monitored and recorded cash activity. Assisted with month-end and year closing.
Maintained store inventory control, prepared requests for purchase (or POs) for office supplies.
Organized staff meetings.
Fielded customer questions regarding product information and services.
Directed incoming/outgoing calls, set up appointments, composed memorandums, and corporate letters.
Generated impound or deposit reports and reviewed/resolved discrepancies in comparison reports from payroll system and tax systems, as required.
Accurately assessed credit history and examined credit risks to maintain profitable operations.
Processed extension of credit requests for clients, and determining approval or denial.
Ensured all delinquent accounts were handled appropriately.
Served as Credit Services Manager in special projects for the corporation.
Demonstrated ability to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals.
Scanned, filed, and created file folders.
EDUCATION and TRAINING:
Soft Skills Workshop, West Palm Beach, FL
Bachelor’s Degree, Business Administration, Florida National University GPA 3.5
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