couponing@aboutguide.com
date:	Wed, Feb 26, 2014 at 12:43 PM
subject:	Retailers right
mailed-by:	gmail.com

 

Donna Montaldo

 

I have a triple parted question for you.  As a person with a non-visible disability Social Security Impairment code 2940 with a sub classification of 312.34 which means in everyday language that I have a combination of Tourettes (extreme usage of vulgarity when I get antagonized), Aspergers, and Intermittent (verbal) Explosive Disorder.  Everything that I say is documented to not be a threat towards anyone however that does not mean and I will tell you in advance that this is how I think.  If I say the word “APPLE” and you think I said “ATOMIC BOMB”, I used to believe that it was your problem for misinterpreting what I said (more on this later).

I tell everybody my reasonable accommodation statement at the beginning of every call or at the beginning of going into any retail outlet.  I am not presumptuous as to what the Americans with Disabilities Act (ADA) affords me for my rights as the reasonable accommodation statement is not a request but a mandatory right as long as I am a US Citizen or even as much for you if you are from another country.

A retailer does have the right not to do business with you but they cannot openly blatantly violate my civil rights in the process.  I had been doing business with this online retailer for over a year and when I started out with my reasonable accommodation statement and asked to speak to a manager I was met with resistance the last lime I tried doing business with them as they were not accepting my reasonable accommodation statement, and yes even in this email I will say that every time I called them I started the call out with the Reasonable Accommodation statement but all fifty plus times that I called, they purposely disregarded the reasonable accommodation statement which blatantly antagonized me which as I said is documented for my verbal actions as part of my disability and the Tourettes part of my disability came out at least in thirty of the calls.

 

They do have the right now to not do business with me but I have bank statements for proof that they did business with me in the past and I also mentioned my disability and reasonable accommodation to them on most if not all of those previous calls.

I am curious to what is the legal way of handling their blatant disregard for the ADA and my inability to turn the other cheek when you purposely antagonize me.

All suggestions and thoughts will be appreciated.