Civil Rights Violations – Amy & Angel, Tyuna B, KAREN GRANT, David Barnes

http://www.att.com/Common/about_us/downloads/att_code_of_business_conduct.pdf

Taken directly off of AT & T’s Code of Conduct:   AT&T’s Code of Business Conduct

To All AT&T Employees Worldwide – The most basic commitment we make to our customers, our shareholders, and each other – is to always conduct ourselves in an ethical and honest manner.  That’s why operating with integrity is one of our core values and why our Code of Business Conduct is so important.   All employees, at every level and across every area of our business, should understand the Code and  be personally committed to it. So, I’m asking you to do three simple things:

Review the Code carefully; know what it means and what is expected of you.

Follow the Code in everything that you do.

Do not hesitate to file a report if you see or suspect that an employee or contractor is acting in an unlawful or unethical manner. It’s your responsibility, and you can be assured that your

company will not tolerate retaliation against any person who reports an unlawful or unethical

act.  It’s your responsibility, and you can be assured that your company will not tolerate retaliation against any person who reports an unlawful or unethical act.

 

Thank you for living up to the high standards of AT&T.

Randall Stephenson

Chairman and CEO

Reasonable Accommodation that led to Disability Discrimination and improper use of authority which seems to happen a lot by people who think that they do not live in the USA but rather in whatever locale they do live in:

I am required by law to say that term before even saying Hello and it is a royal pain to me to state it as it seems that many people that are not necessarily ignorant not stupid but unaware that the only way they can legally respond while living in the USA is “What is your Reasonable Accommodation” which in essence when those people that respond to me do not state it are violating my Civil Rights as they are not accepting what Title 111 of the ADA is. 

So as you are reading this maybe you can grasp why I say Reasonable Accommodation prior to even saying hello but just in case that thought is not there, a semi-retired Secret Service Agent for the Department of Homeland Security at the Tampa FL field office of the Secret Service can explain to you that since I do not have a visible disability I must state the term of Reasonable Accommodation prior to even saying Hello, and that lies the heart of the problem, other than a few ADA compliant companies and many government employees and Senators and Congressmen/Women and their staff, nobody knows what the term of Reasonable Accommodation means and how they are legally complicit in responding.  It is so easy to call your local LEO’s and say I am harassing you, problem is you do have to accept the term of Reasonable Accommodation as long as you live in the USA and have public access to your company or place of business.

AT & T Code of Conduct:

Discrimination and all unlawful harassment (including sexual harassment) in employment is not

tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, or veteran status. We support and obey laws that prohibit discrimination everywhere we do business.

We follow ethical sales practices.

Our customers should always know we value them. We fairly represent our products and services to them. We listen to our customers, and challenge ourselves to find new ways to offer the best solutions available to help them communicate efficiently, sustainably and safely.

We earn and preserve their trust by treating them with honesty and integrity and in a professional, courteous manner. We deliver what we promise. We do not provide goods or

services that customers did not authorize.  Sometimes our customers are our competitors and suppliers as well. In those situations, we serve them in the same professional manner we would extend to any customer.

Let’s go over a couple of things they AT&T have no choice but to serve you in an ethical manner as they are regulated by a US government entity called the FCC – Federal Communications Commission as all telecom companies are yet when my family and I had Sprint as our service provider that did not stop an employee of theirs from changing my password to the word “FAGGOT” and charging me with $648.00 worth of calling cards.  To clarify what I said is that my mother’s maiden name was my password and it definitely was not the word Faggot.

Now if any of you have read any or all of my entries on my blog you have seen a repeating theme which is yes I am disabled, yes I am off, yes people from all walks of life retaliate by using Law Enforcement Officers (LEO) to cry wolf when there isn’t one.  Most people including you whomever is reading this think you have an inalienable right to cry wolf and let the LEO’s sort it out however as long as the ADA exists, your rights are nonexistent as long as I state the term of REASONABLE ACCOMMODATION prior to even saying Hello.

If it was written anywhere in a psychiatric journal, physiological journal wherein “If you were to don or wear a Ronald McDonald Clown outfit” would prevent the facilitation of one of my outbursts due to the Verbal Intermittent Explosive Disorder, then the way Reasonable Accommodation – Title 111 violations which are enforced by the DOJ then that is exactly what you would be required to put on in order to prevent me from having a outburst or heart attack or stroke.  In a few of my other entries I did say that I not only have proof beyond a reasonable doubt state but a prima facie case that has irrefutable proof that states due to mental torture or cruelty by antagonizing my disability I will die of a heart attack or a stroke if you do not accept it when I say Reasonable Accommodation and verbally antagonize me by disregarding a Federal Law of which I am entitled to be helped by customer service people everywhere in the USA regardless of my Tourettes (A drunk Sailors mouth) Syndrome, Aspergers Syndrome, and verbal Intermittent Explosive Disorder.  I do not have the ability to form the intent to get angry which means you F with me I do not have the ability to not let it bother me or diffuse it and since there is documentation that I am not a danger to myself or anyone else, what I have is the deer in the headlight look wherein I cannot fight or flee as in the Fight or flight response (also called the fight, flight, freeze, or fawn response [in PTSD).
Many of you will say I am missing more than just a link.  Fine and dandy as you can think anything you want but you are not allowed to take out your lack or understanding on me or my disability just because you do not like what you started when I told you in advance by stating Reasonable Accommodation that the way to prevent most forms of verbal outburst from occurring was just to follow the law and respond with “What is your Reasonable Accommodation?”  This is America not NAZI Germany where you think you can call my local police and swear out an arrest warrant as it has been done before and although I am not psychic I know it will occur again and again as long as the City of North Port, FL

(941) 429-7000 or (941) 426-3111 Police Department thinks that they do not have to obey the Federal Government.  Federal always trumps or supersedes local anywhere in the nation.  However the North Port Police Department thinks they are a sovereign nation and not part of the United States of America.

My first review on Angel Scott at At & T still stands since she did an exemplary job of taking care of me and did not violate my Civil Rights, however that is not the case when I called up not because that I just wanted to talk to their CSR’s but although Angela did a great job when I went to find the day that our bill was due, it said that our account was suspended.

I started by contacting their customer Service # (800) 331-0500 not their disability hotline mainly because even though the people at that disability line are supposedly trained in handling people with disabilities, since I am the only one of my kind in the USA, many companies who have a segregated line for people with disabilities, even AT & T’s Disability line are unable to adequately help me without violating my Civil Rights and they are supposed to be the experts and I chose to not call them but their regular customer service line listed above as the disability line sometimes takes 8 to 10 minutes to get through and I wanted to find out what the problem was with our account ASAP.

Damded if I do and Damned if I don’t. I went through quite a few employees with new calls that all violated my civil rights as they wouldn’t accept the term of Reasonable Accommodation with five simple words in response which are “What is your Reasonable Accommodation?”  When and if you do say those words please remember that they are more than simple words they also are Title 111 of the ADA and I cannot prevent myself from being antagonized by what you still may say to me, yet I say RA to prevent most of the outbursts from occurring in the first place which is why Rob Ivey at Crossmark completely disregarded that as long as he is an US citizen he as the employees at At & T do not get to pick and choose what Federal laws they will accept or not.  Unlike  AT&T Crossmark does not even have a somewhat morally fiscally responsible Code of Conduct that AT&T has.

AT&T’s Code of Conduct is a joke when they are taking care of my needs and my disability in the same breath.  “We support and obey laws that prohibit discrimination everywhere we do business” and “Do not hesitate to file a report if you see or suspect that an employee or contractor is acting in an unlawful or unethical manner. It’s your responsibility, and you can be assured that your company will not tolerate retaliation against any person who reports an unlawful or unethical act.  It’s your responsibility, and you can be assured that your company will not tolerate retaliation against any person who reports an unlawful or unethical act.”

So tell me how does violating my civil rights fall under the code of conduct for at & t (not capitalized for a reason as one would have to have respect in regard to what has happened repeatedly by at & t’s CSR’s).  Why do I do business with them?  Simply put, I want to.  No little person working for any company is going to rewrite the Constitution of the USA because they think they have a right to violate my civil rights in the process. My family and I did business with Sprint for over 12 years after the situation of the aforementioned password change.

I have the Right to shop anywhere I want to. Or try to go to work for any company that I want to and no idiot is going to get in my way as ROB IVEY corporate security manager did at CROSSMARK.  I only called CROSSMARK after I received an email from their company with the intent to apply at their company and I was met by

meeeeeeeeeeester  I DO NOT BELIEVE IN THE AMERICANS WITH DISABILITIES ACT Rob Ivey.

IbelieveintheADA2013.blogspot.com is what I live and breathe.

Karen Grant at at & t did a particular good job of fucking with me so much so that Mike Queen whom is as good as Angela Scott, Mike fixed the computer error that I got when I went on the AT & T site of a suspended account.  At one point Mike (their phone calls are recorded) said he might not be able to do what was necessary to fix the glitch and figuratively suggested that he could get me right over there to customer service people and my response was with my disabilities you want to subject me to some more mental cruelty and torture?  Mike fixed the problem as his title was an Escalation Specialist plus he also called me back the next day as he promised and I said I would include his good deeds in an update on my Kudos to Angela Scott AT& T index when I go there to update it.

AT & T, like many companies have taken the easy way out with their segregated line for people with disabilities.  I used the word SEGREGRATED for a reason throughout this index since they and many companies want me to sit at the back of the bus as those Bigots tried to get Rosa Parks to sit.  The ADA and the the Constitution of the United States of America says everybody is created Equal.